Guarantee 1 – Answers
You need answers quickly. We guarantee fast responses. We always have someone available that can assist our clients with anything they may need. We guarantee that we will return your call within 24 hours or we will refund your fees for the current project. If for some reason we don’t know the answer, we’ll help you find it.
Guarantee 2 – Solutions
Finding possible solutions is not difficult, but finding the best solution is. We have the advantage of a fantastic bird’s-eye view of best practices across many different industries and financial circumstances. Our solutions are always client based; forward thinking strategies that look to avoid any speed bumps that may arise from a wrong decision.
Guarantee 3 – Ideas
The toughest problems sometimes require an unorthodox solution. That’s why we encourage everyone on our staff to practice creativity. We guarantee that we will come up with options that best suits you and your business for the long-term.
Guarantee 4 – Peace of Mind
We are your most trusted business and financial adviser. It’s especially important to have someone you know is knowledgeable and trustworthy in difficult situations. The majority of our clients have been with us for over 10 years. We know what it takes to keep a good-standing relationship with our clients.
* We rarely make mistakes. However, we are human and sometimes mistakes occur. If that happens, we will take responsibility and pay any penalties you incur because of our mistake up to 100% of the fee charged. We will also commit to a completion date for your tax returns and other projects. If we fail to complete your work in a timely manner, we will waive the fees.